We accept all returns and exchanges within 30 days from shipping date. If you are returning a used item, you will be given store credit for the full amount paid for the item – including taxes. If you are returning an unused, unopened item you will be refunded the full amount.
Purchases made on livonlife.com can be easily returned after it is approved (follow the return procedures described below). Liv On Life is not responsible for return shipping costs.
Exchanges for products of equal value must be pre approved by following the instructions described below. The return item must be received before the replacement item will be shipped.
Products purchased on livonlife.com cannot be returned or exchanged at any of our stockists. If you purchased one of our products from another retailer, please submit your return request to them. We will not return or exchange any products not purchased on livonlife.com.
How To Return A Product
If you would like to return a product within our 30 day policy, please email customer service at firstname.lastname@example.org to request a return authorization. The return item must be received before refund or store credit is applied.
How To Exchange A Product
If you would like to exchange a product of equal value, please email customer service at email@example.com with your order number and product you would like to exchange with.